Social Media Maven

LOCATION |
Malaysia

DEPARTMENT |
Studios

EMPLOYMENT TYPE |
Full-time

OVERVIEW

At Mad Hat Studios, we deliver clever and creative content for bold and ambitious brands who want to stand out, be heard, and grow in today’s ever-evolving world.

As a Social Media Maven at Mad Hat Studios, you will own all aspects of our client’s social presence, communication across social media platforms, creative content ideation and assist with production. You should have previous experience in social media and an intense passion for all things social media (duh!). A good grasp about all things trendy is desirable.

You will work with the Studios Lead and creative team to plan and execute clients’ digital strategies, including content creation and community management for a variety of different projects.

The candidate should be a self-starter and take a creative approach to social media. This position will play an integral role in shaping our value propositions and reputation as we quickly scale internationally. Mad Hat Studios currently works with clients across the Asia Pacific region and is rapidly growing!

ROLE OF A SOCIAL MEDIA MAVEN

PITCHING

  • Provide research support and compile relevant information for new client pitches and proposals

SOCIAL MEDIA & COMMUNITY MANAGEMENT

  • Plan, strategize, and produce monthly content calendars for client social channels

  • Work with creative team to produce required assets 

  • Schedule and monitor all posts and channel activity

  • Respond to comments, DMs, and interact with other accounts in line with growth strategy

  • Explore new audiences and platforms for both social media presence and influencer programming on channels such as TikTok, Clubhouse, etc.

  • Continually test channel-specific strategies and use findings to improve channel performance

  • Review analytics and produce reports with insights for account optimization and client review.

  • Stay on top of social and media trends and incorporate key trending topics and moments in client content

INFLUENCER MARKETING

  • Manage digital media influencer marketing campaigns from signed SOW to post-campaign reporting.

ACCOUNT MANAGEMENT

  • Develop and manage client relationship, leading calls and communicating needs and updates to clients

CREATIVE

  • Copywriting for social posts (Ideally in English and BM)

  • Basic Design in Canva and Google Slides is a plus

OPERATIONS

  • Create necessary documentation of workflows and processes for management of social media accounts 

REQUIREMENTS

  • 3-5 years of experience managing brand social media accounts

  • Agency experience preferred

  • Working knowledge of social media best practices for creative, copywriting, and campaigns

  • Experience with social management tools and software

  • Experience working cross functionally with PR and design teams to execute

  • Mile a minute ideas

  • A good visual eye

  • BM copywriting skills a plus

  • Adobe Suite & Canva design skills a plus

WORKING AT MAD HAT

  • Everyone's working preferences and optimal hours are different, so we encourage all Hatters to plan their regular work hours around their optimal timings (love siestas? take it!).

  • Be sure to come with great time management, fantastic communication skills, a confidence to critique, some degree of OCD (read: decently organised with attention to detail) and an insatiable hunger to learn.

Send as an email at hatters@madhat.asia, if you are someone who constantly pushes yourself beyond the realms of your imagination and capabilities to create brand identities that resonate, campaigns that reflect our ever-changing world, and cutting-edge content that cuts through.


ABOUT MAD HAT ASIA 

Mad Hat is an Asian regional boutique PR agency made up of fresh, nutty, entrepreneurial Hatters. Brimming with ideas, perceptive to emerging trends and always hungry for the next creative boundary to push, we work closely with partners to build fun and effective communication strategies to get the right messages out to (and this is the important bit) the right audiences. Young in outlook, yet very experienced, Mad Hat Asia brings over 9 decades of combined communications experience to any (tea) table they may find themselves at. Diversity fuels our engine. Authenticity and values steer our direction. We’re looking for fresh minds to join us as we grow to greater, crazier heights. So if you’re about growth, teamwork and fostering meaningful connections, we’re down to talk.